Sunday, 17 April 2011

Everything and Nothing

The email arrived last week, subject matter - "Appreciation." 

"Please see attached letter." 

The attachment was dated well over a year ago. 

"I'd like to thank the crews who attended our house on what was a very distressing day for us. If it wasn't for them, their professionalism and skill, their dedication and especially their kindness, our father would have died. Please convey our heartfelt thanks and appreciation to them all."

For us, it was just another call. So much so, that I don't actually remember the call at all. 

To the patient, and to his family, it was everything. 

4 comments:

Lynda Halliger-Otvos said...

What a lovely letter to have been written by an extraordinarily thoughtful family. These are what make our jobs, and those of other service people, so rewarding. Keeps me coming back year after year.

theSmurse said...

And thats what makes the job worth while. That one person who takes time to thank you and actually means it.

Anonymous said...

Its funny, I never mind when I get a call to court or for a police statement and cant remember any details of the incident or patient. But when a thank you letter turns up and I cant remember, it's unusually irritating! Very nice, all the same though...
RH

burned-out medic said...

sometimes someone does something nice.